Refund Policy

Do to the nature of digital photography and videography, Shoeless Works has a strict NO REFUND POLICY. If you are unsatisfied with the work/finished product, if Shoeless Works deems the product unacceptable, only then will a discount or refund be provided. 


Cancellation of any photoshoot, client forfeits any deposit or retainer. If client was paid in full prior to cancellation, a graduated schedule refund will be returned to the client starting at 80% of the full amount if more than 30 days to scheduled event date, 70% of the full amount if 2 weeks to 30 days, 60% between 1 and 2 weeks, & 50% if less than 1 weeks. 

Terms and Conditions

Welcome to!

These terms and conditions outline the rules and regulations for the use of Shoeless Works LLC’s Website, located at

By accessing this website we assume you accept these terms and conditions. Do not continue to use if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing, you agreed to use cookies in agreement with the Shoeless Works LLC’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Shoeless Works LLC and/or its licensors own the intellectual property rights for all material on All intellectual property rights are reserved. You may access this from for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from
  • Sell, rent or sub-license material from
  • Reproduce, duplicate or copy material from
  • Redistribute content from

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Shoeless Works LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Shoeless Works LLC,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Shoeless Works LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Shoeless Works LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Shoeless Works LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Shoeless Works LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Shoeless Works LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Shoeless Works LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Rights of ownership & reproduction of video: Shoeless Works LLC allows any of their fully paid clients to use & make copies of any photo(s) created & given to them from their event for private & personal use only. RAW footage/images purchased, clients are allowed to use for private use ONLY. No outside editing company or person, family or friend included, may be contracted or used to edit any of Shoeless Works LLC copy-written material without the written consent of Shoeless Works LLC. Raw footage is for the client’s home use only. Additional copies can be purchased through Shoeless Works for the price listed in the payment agreement. Copies or originals cannot be sold to anyone for any cost. The customer may make copies but not for monetary gain or even sold without monetary gain. No clips or footages can be shared online without written consent of Shoeless Works LLC etc. Any footage that the customer wishes to share online can be done so through Shoeless Works’ website, or can be tagged from your personal accounts to give credit. Your custom made photos are produced privately for the sole enjoyment of the customer and their loved ones and not for commercial viewing. Client accepts responsibility for personal use of any music rights used in creation of images/videos. The same restrictions apply to anyone the videos are shared with. We encourage you to show your images to your family/friends but since it is produced for the customer alone, we ask that it remain between family & friends & the like.

Digital storage of content: At Shoeless Works LLC we always properly back up and store all of our clients’ photos and videos for years; however, accidents do sometimes happen and technology changes. Please immediately make a backup of your footage if you can! Permanent storage of all photos/video could be hard to achieve after an extended period of time and sometimes footage can be corrupted immediately. We try our best to keep copies of finished products on hard-drives for our clients but we absolutely cannot stress enough for you to back up your own files just in case of accident. We cannot be held responsible for any losses that occur after delivery. So far, we have never experienced such a loss but we can only guarantee backups for 90 days from the event date. Even as soon as one month after your wedding we cannot guarantee full editing access to your original files and may only be able to produce finished copies. We ask that you promptly report any errors or changes you wish to make to your finished product 30 days after receiving package (we can verify with a tracking number at shipping). After 90 days we cannot guarantee further reproduction of your images/videos or that we will still have any RAW files. Please be sure that your images are playable and any changes you would like made are presented immediately after receiving your finished product. If raw footages are not included in your package we strongly encourage clients to purchase them immediately in order to ensure they remain in existence for future changes so that edits can be made.

 Edits & Post Production: Sometimes after events have been completed there are errors in the editing, misspelled words or problems with USB or hard-drive playability. There is no extra charge for the correction of these mistakes made by Shoeless Works LLC but if a client wishes changes to be made after production, charges can be added to the editing. In this regards, the client has critically viewed samples of Shoeless Works’ work and hereby grants full editorial and production control to Shoeless Works regarding all aspects of the production and post-production services for the event. In the event a particular image or segment of the event is either not recorded, partially recorded, or not a part of the edited master tape, it is at the sole discretion of Shoeless Works LLC as the exclusive producer of the event recording to make fitting editorial changes as a result. Inclement weather falls under this category. If we deem weather too risky to shoot, yet the event still proceeds as planned, Shoeless Works has the right to keep equipment safe even at the risk of missed footage. Client cannot ask for a refund or discount in this situation if no acceptable alternative solution was provided. Changes requested to the final product after delivery to client are charged at a rate up to $150 dollars per hour. A written estimate will be provided before any extra editing is to be completed. 

Artistic License: Shoeless Works LLC strives for a standard of excellence in camera work and footage but we cannot guarantee the perfection of every shot or segment. Footage may be shaky at times, batteries fail, location changes can cause a gap in coverage, low lighting, grainy images, and even guest patronage can accidentally block footage. Shoeless Works maintains the right for the editor to use their professional judgment to deem the “best shot” for the finished product. Shoeless Works strives to capture ALL moments of your event but cannot be held responsible for the appearance or the overall feel of the event. Shoeless Works is there to capture moments as they happen and create a memory from the day. As a client, you have seen a selection of Shoeless Works samples, whether in person or online, and accept it as an example of the quality of work for your project. If Shoeless Works deems the product unacceptable, only then will a discount or refund be provided.

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Serving Greater Charlotte, the Carolinas & beyond  | 704-303-5548 |